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"Samhandling is considered as a key solution when asymmetry occurs. An expectation of seamless samhandling can be a special challenge to High Reliability Organizations which have mechanistic traditions in common, i.e. an assumption of linearity and routine-based work. In this chapter, a model to operationalize samhandling is presented. This conceptual study is based on observational data from an inter-organizational exercise. A full-scale exercise of a train accident on the Öresund Bridge between Sweden and Denmark was observed. The overall goal of the exercise was to effectively solve the situation. However, different routines contributed to confusion and misunderstandings in the meeting on how to act. The exercise was dominated by a focus on linearity within the internal organizations, which hindered samhandling. In order to conceptualize samhandling, a three-level model is presented. It consists of “sequential samhandling”, i.e. a simplified, assembly-line type work process, “parallel samhandling”, i.e. carrying out tasks simultaneously, and “synchronous samhandling”, i.e. tasks performed at the same time in a spontaneous and natural way. A three-level samhandling model such as the one presented can be a useful tool for managing disasters."

Samhandling --- interaction --- inter-organizational exercise --- High Reliability Organizations --- preparedness --- organizational learning --- unforeseen

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Movements in Organizational Communication Research is an essential resource for anyone wishing to become familiar with the current state of organizational communication research and key trends in the field. Seasoned organizational communication scholars will find that the book provides unique insights by way of the intergenerational dialogue that is found in the book, as well as the contributors’ stories about their scholarly trajectories. Those who are new to the field will find that the book enables them to familiarize themselves with the field and become a part of the organizational communication scholarly community in an inviting and accessible way. Key features of the book include: A review of current issues and future directions in 13 topical areas of organizational communication research. Intergenerational dialogue and collaboration between both established and emerging scholars in their specialty areas. Reflections by the authors on their scholarly trajectories and how they became a part of the field. Discussion questions at the end of each chapter that prompt reflections and debate. The book also features online resources for instructors: Sample course syllabus Suggested case studies from the book Cases in Organization and Managerial Communication to align with this book’s chapters The book is recommended as the anchor text for introductory graduate-level courses and upper-level undergraduate courses in organizational communication. It is also an excellent supplementary text for advanced doctoral-level courses in organizational communication, and courses in related fields such as organization studies, organizational behavior, and management.

Dennis Mumby --- Handbook of organizational communication --- business communication --- corporate communication --- management communication --- organizational culture --- strategic communication

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ca. 200 words; this text will present the book in all promotional forms (e.g. flyers). Please describe the book in straightforward and consumer-friendly terms.

Corporate crime --- Organizational Deviance --- Fraud --- Corruption --- compliance --- Business ethics

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"This study examines self-assessment of preparedness for unforeseen events and how it varies between groups and individuals according to roles and functions within an organization. The study has two objectives. The first is to analyse the relationship between general self-efficacy, perceived competence in demanding situations and social support, and based on this, to assess the efficiency of interaction (samhandling) in organizations and preparedness for the unforeseen. The second aim is to examine how these factors vary according to professional experience. A survey questionnaire was completed during winter 2016/2017. All 624 respondents were male or female employees of the Norwegian Armed Forces, based in different units, with different levels of competence, and included commissioned and non-commissioned officers, officer cadets and conscripts. The response rate was 77 percent, and a total of 810 personnel were approached. This study incorporates central concepts of individual and social resources that could permit the prediction and understanding of resilient behaviors in complex and demanding situations. Interaction was found to be the most important predictor of preparedness for the unforeseen. This study also shows that interaction combined with general self-efficacy and social support can account for a considerable proportion of the variance in preparedness for the unforeseen. The results indicate that it is possible to prepare for unforeseen events by implementing measures that improve social factors in particular."

Samhandling --- interaction --- preparedness --- social support --- competence --- leadership --- organizational learning --- unforeseen

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"Military leaders are faced with high expectations when it comes to handling unforeseen situations in joint military operations. This chapter aims to present a nuanced professional and pedagogical discussion of how an increased awareness of the concept of samhandling in the use of military doctrines may contribute to the professionalization of military higher education. Different doctrines reflect different theoretical decisions. They are given relevance in education as a way to illustrate formal examples of what is preferred and what is rejected. As doctrines are built on experiences from real-life scenarios, as well as on predictions and strategies for possible change, they may serve as a way of balancing the branch-specific “hidden curriculum”, i.e. an established culture with a set of current values, behavior and thinking that have been developed over time in the organization. The findings in the current case study indicate that military doctrines are regarded as important in leadership training at the Norwegian Military Academy, especially when it comes to understanding and guiding samhandling in unforeseen and risk-oriented situations. However, at the same time, the terms used to describe samhandling in military doctrines found relevant in education at the Norwegian Military Academy are numerous, vague and somewhat overlapping. It seems crucial to raise awareness of the underlying processes and the relational ambition level that forms the basis of the chosen term. It is advantageous to reach a collective understanding of the kind of skills that need to be developed and trained. Another benefit of such analysis is to provide a basis for clarified learning goals and practical scenario development through exercises and other teaching plans in leadership education, as well as the evaluation of this, both in terms of learning outcomes and education as a whole."

Samhandling --- curriculum --- doctrines --- interaction --- collaboration --- organizational --- learning --- military training --- unforeseen