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The ability to capture customer needs and to tailor the provided solutions accordingly, also defined as customer intimacy, has become a significant success factor in the B2B space - in particular for increasingly ""servitizing"" businesses. This book elaborates on the solution CI Analytics to assess and monitor the impact of customer intimacy strategies by leveraging business analytics and social network analysis technology. This solution thereby effectively complements existing CRM solutions.

Customer Intimacy --- Business Analytics --- Social Networks --- Services --- Strategy

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Electronic Iran introduces the concept of the Iranian Internet, a framework that captures interlinked, transnational networks of virtual and offline spaces. Taking her cues from early Internet ethnographies that stress the importance of treating the Internet as both a site and product of cultural production, accounts in media studies that highlight the continuities between old and new media, and a range of works that have made critical interventions in the field of Iranian studies, Niki Akhavan traces key developments and confronts conventional wisdom about digital media in general, and contemporary Iranian culture and politics in particular.


Akhavan focuses largely on the years between 1998 and 2012 to reveal a diverse and combative virtual landscape where both geographically and ideologically dispersed individuals and groups deployed Internet technologies to variously construct, defend, and challenge narratives of Iranian national identity, society, and politics. While it tempers celebratory claims that have dominated assessments of the Iranian Internet, Electronic Iran is ultimately optimistic in its outlook. As it exposes and assesses overlooked aspects of the Iranian Internet, the book sketches a more complete map of its dynamic landscape, and suggests that the transformative powers of digital media can only be developed and understood if attention is paid to both the specificities of new technologies as well as the local and transnational contexts in which they appear. 

This title was made Open Access by libraries from around the world through Knowledge Unlatched.

online social networks --- internet and activism --- cultural studies --- iran --- politics --- current affairs

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Der Autor untersucht, ob geltendes Recht in Europa, Deutschland und Chile personenbezogene Daten in sozialen Netzwerken hinreichend vor Missbrauch schützt. Hierbei widmet er sich vertieft dem Vergleich deutscher und europäischer Regelungen mit der Rechtslage in Chile, zwei sehr unterschiedlichen Rechtsordnungen und technologisch komplizierten Sachverhalten. Der Fokus des Buches liegt auf der Untersuchung des Datenschutzes speziell in sozialen Netzwerken und auf der Beleuchtung der internationalen Dimension dieses Phänomens. So leistet der Autor einen rechtswissenschaftlichen Beitrag mit grenzüberschreitendem Blickwinkel zu dem Thema Datenschutz.

Law --- personal data --- data protection --- data privacy --- Chile --- Germany --- Europe --- Social Media --- jurisdiction --- social networks

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Traditional approaches to cognitive psychology correspond with a classical view of logic and probability theory. More specifically, one typically assumes that cognitive processes of human thought are founded on the Boolean structures of classical logic, while the probabilistic aspects of these processes are based on the Kolmogorovian structures of classical probability theory. However, growing experimental evidence indicates that the models founded on classical structures systematically fail when human decisions are at stake. These experimental deviations from classical behavior have been called `paradoxes’, `fallacies’, `effects’ or `contradictions’, depending on the specific situation where they appear. But, they involve a broad spectrum of cognitive and social science domains, ranging from conceptual combination to decision making under uncertainty, behavioral economics, and linguistics. This situation has constituted a serious drawback to the development of various disciplines, like cognitive science, linguistics, artificial intelligence, economic modeling and behavioral finance. A different approach to cognitive psychology, initiated two decades ago, has meanwhile matured into a new domain of research, called ‘quantum cognition’. Its main feature is the use of the mathematical formalism of quantum theory as modeling tool for these cognitive situations where traditional classically based approaches fail. Quantum cognition has recently attracted the interest of important journals and editing houses, academic and funding institutions, popular science and media. Specifically, within a quantum cognition approach, one assumes that human decisions do not necessarily obey the rules of Boolean logic and Kolmogorovian probability, and can on the contrary be modeled by the quantum-mechanical formalism. Different concrete quantum-theoretic models have meanwhile been developed that successfully represent the cognitive situations that are classically problematical, by explaining observed deviations from classicality in terms of genuine quantum effects, such as `contextuality’, `emergence’, `interference’, `superposition’, `entanglement’ and `indistinguishability’. In addition, the validity of these quantum models is convincingly confirmed by new experimental tests. We also stress that, since the use of a quantum-theoretic framework is mainly for modeling purposes, the identification of quantum structures in cognitive processes does not presuppose (without being incompatible with it) the existence of microscopic quantum processes in the human brain. In this Research Topic, we review the major achievements that have been obtained in quantum cognition, by providing an accurate picture of the state-of-the-art of this emerging discipline. Our overview does not pretend to be either complete or exhaustive. But, we aim to introduce psychologists and social scientists to this challenging new research area, encouraging them, at the same time, to consider its promising results. It is our opinion that, if continuous progress in this domain can be realized, quantum cognition can constitute an important breakthrough in cognitive psychology, and potentially open the way towards a new scientific paradigm in social science.

human cognition --- decision-making --- Cognitive fallacies --- Human perception --- social networks --- mathematical modeling --- quantum structures --- Quantum cognition paradigm

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The book features contributions that report original research in the theoretical, technological, and social aspects of geoinformation methods, as applied to supporting citizen science. Specifically, the book focuses on the technological aspects of the field and their application toward the recruitment of volunteers and the collection, management, and analysis of geotagged information to support volunteer involvement in scientific projects. Internationally renowned research groups share research in three areas: First, the key methods of geoinformatics within citizen science initiatives to support scientists in discovering new knowledge in specific application domains or in performing relevant activities, such as reliable geodata filtering, management, analysis, synthesis, sharing, and visualization; second, the critical aspects of citizen science initiatives that call for emerging or novel approaches of geoinformatics to acquire and handle geoinformation; and third, novel geoinformatics research that could serve in support of citizen science.

volunteer geographic information --- positional accuracy --- land administration systems --- location-based social networks (LBSNs) --- clustering --- user preference --- social relationship effect --- spatial proximity --- crowdsourcing --- volunteered geographic information (VGI) --- ensemble --- classification accuracy --- latent class analysis --- OpenStreetMap --- VGI --- community mapping --- data analysis --- GIS education --- data import --- citizen science --- marine mammal --- opportunistic data --- Alaska --- spatial bias --- sample size --- volunteer --- education --- recruitment --- Pentatomidae --- Environmental niche modeling --- citizen science --- crowdsourcing --- MaxEnt --- QGIS --- brown marmorated stink bug --- air quality estimation --- air pollution --- citizen science --- sky images --- social media --- data fusion --- citizen science --- volunteered geographic information (VGI) --- toponym --- crowdsourced data collection --- data quality --- GIS --- digital cartography --- algorithms --- spatial accuracy --- analysis --- OpenStreetMap --- citizen science --- geoinformatics --- projects survey --- geoinformation in citizen science --- VGI in citizen science --- crowdsourced geoinformation collection and analysis