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E-engagement: A guide for Public Sector Managers

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ISBN: 9781921313103 Year: Pages: 103 DOI: 10.26530/OAPEN_459088 Language: English
Publisher: ANU Press
Subject: Information theory
Added to DOAB on : 2012-06-14 11:46:24
License: ANU Press

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Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders.

An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement.

Information Systems II: theory, representation and reality

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ISBN: 9781921313141 Year: Pages: 261 DOI: 10.26530/OAPEN_459291 Language: English
Publisher: ANU Press
Subject: Computer Science
Added to DOAB on : 2012-06-14 11:46:24
License: ANU Press

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This volume contains the papers presented at the third biennial Information Systems Foundations (‘Theory, Representation and Reality’) Workshop, held at The Australian National University in Canberra from 27-28 September 2006. The focus of the workshop was, as for the others in the series, the foundations of Information Systems as an academic discipline. The particular emphasis was, as in past workshops, the adequacy and completeness of theoretical underpinnings and the research methods employed. At the same time the practical nature of the applications and phenomena with which the discipline deals were kept firmly in view. Accordingly, the papers in this volume range from the unashamedly theoretical n their focus (Designing for Mutability in Information Systems Artifacts; Towards a Unified Theory of Fit: Task, Technology and Individual) to the much more practically oriented (An Action-Centred Approach to Conceptualising Information Support for Routine Work). The contents of this volume will be of interest and relevance to academics and advanced students as well as thoughtful and reflective practitioners in the Information Systems field.

Information Systems Foundations Part Three

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ISBN: 9781921666353 Year: Pages: 303 DOI: 10.26530/OAPEN_459290 Language: English
Publisher: ANU Press
Subject: Computer Science
Added to DOAB on : 2012-06-14 11:46:24
License: ANU Press

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This volume presents papers from the fourth biennial Information Systems Foundation Workshop, held at The Australian National University in Canberra from 2–3 October, 2008. The focus of the workshop was, as for the others in the series, the foundations of Information Systems as an academic discipline. The emphasis in this workshop was on the movement known as ‘Design Science’ and its importance in practical disciplines such as Information Systems. The chapters in the volume provide a critical examination of current design science ideas, with the role of human creativity given special mention. The philosophical underpinnings of design science thinking are also examined. Practically, the volume shows how the design science approach can be used in academic research that leads to artefacts that add value for individuals, organizations and society.

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