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Viele Wege führen nach Indien - Reorganisation von Arbeit im Zuge der Internationalisierung der IT-Industrie

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ISBN: 9783863950675 Year: Pages: 302 DOI: 10.17875/gup2012-288 Language: German
Publisher: Universitätsverlag Göttingen
Subject: Philosophy --- Computer Science --- Business and Management --- Sociology --- Social Sciences
Added to DOAB on : 2012-06-25 00:00:00
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Recent developments have caused important changes in the IT industry: while being considered comparatively resistant to international relocation of jobs for a long time, the IT industry's landscape has changed a lot in the course of the 1990s, when IT companies started to make use of low-wage destinations and integrated them in globally distributed workflows. According to many authors the internationalisation of the IT industry does not only put jobs in high-wage countries into jeopardy, but also formalizes and standardizes the working processes, thus significantly limiting the employees´ task discretion. Drawing upon case studies in the Indian subsidiaries of two transnationally operating IT companies, the presented study critically questions this prognosis. The results clearly show that the forms of work organisation and control in the IT industry do not develop homogeneously or uniformly in the course of internationalization. Instead, it is possible to identify specific modes of reorganization that are shaped by varying patterns of internationalization, on the one hand, and the institutional settings of the offshore destinations, on the other hand."

Synchronized Factories: Latin America and the Caribbean in the Era of Global Value Chains

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ISBN: 9783319099903 9783319099910 Year: Pages: 141 DOI: 10.1007/978-3-319-09991-0 Language: English
Publisher: Springer Nature
Subject: Business and Management
Added to DOAB on : 2014-10-06 14:26:45
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The objective of this report is to examine the extent to which countries in Latin America and the Caribbean participate in global value chains and what are the drivers of such participation. Production processes have been increasingly fragmented worldwide. For example, the production of the Boeing 787 Dreamliner involves 43 suppliers located in 135 locations around the globe. There are many examples like the Dreamliner, from the 451 parts that go into the iPod to the less technologically intensive but still widespread multi-country production of a Barbie doll. All this reflects significant changes in the way world production is being reorganized across national borders. That is, for many goods, production has become a multi-country process in which different stages are carried out in specialized plants in different parts of the world. Countries which specialize in different stages of the production process are thus linked by these global value chains. For developing countries, a clear opportunity from the continuous international fragmentation of production arises in the form of participating in activities that were virtually not opened to them in the past. Therefore, the international fragmentation of production provides opportunities for trade diversification, an issue that can be of particular importance for Latin America and the Caribbean as the region’s export base is in general highly concentrated in a few industries and particularly biased towards natural-resource intensive sectors. The aim is to identify whether there is policy space for implementing strategies that allow countries to improve their position in regional and global value chains.

Developments in the Call Centre Industry

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Book Series: Routledge Studies in Business Organizations and Networks ISBN: 9780203003008 9780415357029 9780415511483 9781134248827 9781134248810 9781134248773 Year: DOI: 10.4324/9780203003008 Language: English
Publisher: Taylor & Francis
Subject: Business and Management --- Economics
Added to DOAB on : 2019-11-08 11:21:27
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Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

Keywords

work --- employees --- managers --- agents --- operation --- sector --- offshoring --- research --- business --- process

The power of standards

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ISBN: 9781108759038 Year: DOI: 10.1017/9781108759038 Language: English
Publisher: Cambridge University Press Grant: Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung - 10BP12_185566
Subject: Political Science
Added to DOAB on : 2020-09-01 00:07:56
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Standards often remain unseen, yet they play a fundamental part in the organisation of contemporary capitalism and society at large. What form of power do they epitomise? Why have they become so prominent? Are they set to be as important for the globalisation of services as for manufactured goods? Graz draws on international political economy and cognate fields to present strong theoretical arguments, compelling research and surprising evidence on the role of standards in the global expansion of services, with in-depth studies of their institutional environment and cases including the insurance industry and business process outsourcing in India. The power of standards resembles a form of transnational hybrid authority, in which ambiguity should be seen as a generic attribute, defining not only the status of public and private actors involved in standardisation and regulation, but also the scope of issues concerned and the space in which such authority is recognised when complying to standards.

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