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The identity of the contemporary public library

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ISBN: 9788867054688 Year: Pages: 216 Language: English
Publisher: Ledizioni
Subject: Library and Information Science
Added to DOAB on : 2016-06-30 11:27:06
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The volume deals with some of the most relevant issues related to the identity of the public library and its historical, cultural, social, organizational changes, according to a comparative perspective. The topics are covered in four sections (History, Present and Future of the Public Library; Models of Analysis, Measurement, Evaluation; Complexity Challenges; Work in Progress), thus providing a wide overview of the present and the future of an institution paramount in improving people’s lives.

L’offre de livres numériques à destination des bibliothèques de lecture publique : un regard international

Authors: ---
ISBN: 9782375460542 DOI: 10.4000/books.pressesenssib.1567 Language: French
Publisher: Presses de l’enssib
Subject: Languages and Literatures
Added to DOAB on : 2019-12-10 12:25:11
License: OpenEdition Licence for Books

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Cette publication trouve son origine dans le séminaire « L’offre de livres numériques à destination des bibliothèques de lecture publique : un regard international » qui a été organisé entre mai 2014 et mars 2015 par l’Enssib (Hans Dillaerts et Benoît Epron), l’ARALD (Antoine Fauchié) et les laboratoires DICEN-CNAM (Ghislaine Chartron) et ELICO (Lyon) ; il a bénéficié du soutien de l’ARC 5 et de la Région Rhône-Alpes. Le séminaire ayant reçu de nombreux retours positifs de la part des professionnels de la chaîne du livre et des chercheurs travaillant sur le livre numérique, les organisateurs ont souhaité rassembler les textes afin de capitaliser sur les retours d’expériences et les savoirs construits. L’ouvrage s’attache ainsi à analyser et identifier les différents modèles qui sont mis en œuvre pour développer des services de prêt public du livre numérique. Une approche de comparaison internationale est privilégiée pour appréhender l’ensemble des enjeux liés au développement du prêt numérique et de la lecture numérique sous l’angle technico-économique, politique, juridique, professionnel et des usages. Les contributions correspondent aux interventions et aux transcriptions réalisées à l’issue des séances du séminaire, ainsi qu’à des articles extérieurs afin d’enrichir l’analyse.

Analyse von Kundenaktivitäten und der Bereitstellungsqualität von Büchern aus Kundensicht

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ISBN: 9783966270106 9783966210113 9783966270083 9783966270090 9783966270113 Year: Pages: 160 DOI: 10.33968/9783966270106-00 Language: German
Publisher: HTWK Leipzig - OA-Hochschulverlag
Subject: Media and communication
Added to DOAB on : 2019-12-20 11:21:02
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"This master thesis explores service characteristics that are relevant for book readers when they evaluate a service as well as starting points for providers when they plan to optimize their services from a customer’s point of view. In the first part ways of accessing books (buying, borrowing, rent) and the reading behavior of Germans will be described. Then the concept “quality of provision” of books will be discussed which distinguishes five quality dimensions of a service: diversity of content and arranging of books, basic technology (printed book or digital environment), temporal and spatial access, costs of access and ease of use. By using secondary material for each dimension individual quality characteristics will be identified. Next the theoretical background of the activity theory and a special way of thinking, the customer-dominant-logic, from the Nordic school will be explained briefly. Based on this a set of consumer activities related to books will be presented and some activities that are relevant for the work will be described in more detail by means of secondary material (reading books, choosing books, organizing books and information). Further customization and personalization will be proposed as strategies for individualization of services and their function for consumers will be explained. The secondary data used in the work comes from empirical data out of consumer surveys in libraries and bookshops, nationally representative surveys and from results of academic research from different fields. In the final part of this thesis an own data collection will be conducted by using a content analysis of consumer comments of two e-book rental apps (n = 1,245 comments). The analysis should clarify, if the quality characteristics, the book-related activities and the strategies for individualization described before can be found in everyday reality of consumers. After that the results of the content analysis will be presented. Finally the major findings will be summarized and connected to the research questions."

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